1. Introduction

EventPulse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and business details.

Event Data: Information you enter about events, clients, venues, contracts, and payments to use the platform's features.

Usage Data: We automatically collect information about how you interact with the platform, including pages visited, features used, and device/browser information.

Payment Information: When you subscribe to our service, payment processing is handled by third-party providers (Stripe, PayPal). We do not store your full credit card details.

3. How We Use Your Information

To provide, maintain, and improve our services
To process transactions and send related notifications
To send administrative messages, updates, and security alerts
To respond to your comments, questions, and support requests
To monitor and analyze usage trends to improve user experience
To detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., hosting, payment processing, email delivery).
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you have given us explicit permission to share your data.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data
Rectify or update inaccurate information
Request deletion of your personal data
Object to or restrict processing of your data
Data portability — receive your data in a structured format

To exercise these rights, please contact us through the platform's support channels.

8. Cookies and Tracking

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising cookies. Analytics data is collected in aggregate form to improve our services.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the platform's support channels.